Local-first
WhatsApp session data stays on your PC. We only store license email and metadata on our server.
How it works
From install to your first approved reply
Wasup is a desktop copilot, not a cloud chatbot. You connect your number, add your OpenRouter key, train on your FAQs, and use Draft queue so every reply is reviewed before send — with AI matching the customer’s language and a gloss in yours.
- 1
Install on Windows
Download the NSIS installer. No Node.js or npm. One-click setup on your PC.
- 2
Activate license
Paste the key from your purchase email when prompted (after trial, on Connect).
- 3
Connect WhatsApp
Scan QR or use phone pairing. Use a dedicated business number when possible.
- 4
Add OpenRouter key
Setup → API keys → paste key → Save + Test until all checks are green. You pay OpenRouter directly.
- 5
Train + draft queue
Paste FAQs in Training. Set Inbox to Draft queue. AI suggests in the customer’s language — you read the gloss, then approve before send.
Draft queue (recommended)
In Draft queue mode, AI reads each inbound message and writes a suggested reply in the customer’s language. Nothing sends until you click Send to WhatsApp. You stay in control while AI does the heavy lifting.
BYOK with OpenRouter
Create an account at openrouter.ai, add credits, and paste your API key in Setup → API keys. One key powers chat replies, voice-note transcription, and operator translation. Typical cost is a few dollars to tens of dollars per month depending on volume — billed directly by OpenRouter, not marked up by us.
Voice notes
When a customer sends a voice note, the desk transcribes it via OpenRouter STT so AI can suggest a contextual reply in their language. Install ffmpeg if transcription fails: winget install Gyan.FFmpeg
Operator translation
Set your desk UI language (English, Spanish, Urdu, Hindi, Arabic). Inbound text and voice transcripts stay in the original; a muted gloss appears underneath in your language. Outbound AI drafts still match the customer — you approve, then send.
Built on three principles
BYOK (OpenRouter)
One API key for chat, voice STT, and operator translation. AI usage bills to your OpenRouter account — we do not mark it up.
Human-in-the-loop
Draft queue mode: AI suggests in the customer’s language. You read a gloss in yours, then approve before anything sends.