Premiers Secours Locaux
Les données de session WhatsApp restent sur votre PC. Nous stockons uniquement les e-mails et les métadonnées de licence sur notre serveur.
Fonctionnement
De l'installation à votre première réponse approuvée
Wasup is a desktop copilot, not a cloud chatbot. You connect your number, add your OpenRouter key, train on your FAQs, and use Draft queue so every reply is reviewed before send — with AI matching the customer’s language and a gloss in yours.
- 1
Installer sur Windows
Téléchargez le programme D'installation de NSIS. Pas de Node.js ou npm. Configuration en un clic sur votre PC.
- 2
Activer la licence
Collez la clé de votre e-mail d'achat lorsque vous y êtes invité (après l'essai, sur Connect).
- 3
Connecter WhatsApp
Scannez QR ou utilisez le jumelage de téléphones. Utilisez un numéro d'entreprise dédié lorsque cela est possible.
- 4
Ajouter une clé OpenRouter
Configurer les clés → API → coller la clé → Enregistrer + Tester jusqu'à ce que toutes les vérifications soient vertes. Vous payez OpenRouter directement.
- 5
Train + file d'attente de brouillon
Paste FAQs in Training. Set Inbox to Draft queue. AI suggests in the customer’s language — you read the gloss, then approve before send.
Brouillon de file d'attente (recommandé)
In Draft queue mode, AI reads each inbound message and writes a suggested reply in the customer’s language. Nothing sends until you click Send to WhatsApp. You stay in control while AI does the heavy lifting.
BYOK avec OpenRouter
Create an account at openrouter.ai, add credits, and paste your API key in Setup → API keys. One key powers chat replies, voice-note transcription, and operator translation. Typical cost is a few dollars to tens of dollars per month depending on volume — billed directly by OpenRouter, not marked up by us.
Note vocale
When a customer sends a voice note, the desk transcribes it via OpenRouter STT so AI can suggest a contextual reply in their language. Install ffmpeg if transcription fails: winget install Gyan.FFmpeg
Operator translation
Set your desk UI language (English, Spanish, Urdu, Hindi, Arabic). Inbound text and voice transcripts stay in the original; a muted gloss appears underneath in your language. Outbound AI drafts still match the customer — you approve, then send.
Construit sur trois principes
BYOK (OpenRouter)
One API key for chat, voice STT, and operator translation. AI usage bills to your OpenRouter account — we do not mark it up.
Intervention humaine:
Draft queue mode: AI suggests in the customer’s language. You read a gloss in yours, then approve before anything sends.